university of niagara falls canada

Frequently Asked Questions

How long does it take to receive my items?

We fulfil most orders within 24-48 hours as long as the item is in stock.

Can I return items from my order?

Unfortunately all School Spirit Wear orders are non-refundable, as they are made to order and cannot be exchanged for different sizes or returned.

We apologize for any inconvenience this may cause and encourage you to double-check the sizing before placing your order.

How do I know what size I am?

We've created a size guide for each of our products (which can be found under "Size Guides" on our site's main menu or within each product's listing).

Can I visit your store to try things on?

Yes! Feel free to visit the fulfilment retail store at 22 Geneva Street in St. Catharines, Ontario during business hours to try on a sample piece of clothing.

Tuesday-Friday: 9am-5pm
Saturday 10am-2pm
Sunday/Monday: Closed